Privacy Policy

01 / Information

Information we collect

Details you provide

We may collect personal information that you choose to provide when you make a restaurant reservation, submit a question, or send an enquiry about a poker session. Depending on the request, this may include your name, preferred contact details and the information you choose to share so we can understand and respond to it. This can include details relevant to dining, a card lounge or card room visit, dedicated poker tables, or a face-to-face offline poker or social poker entertainment session.

Request details: Information included in a reservation, question or poker session enquiry may help us understand the visit or service you are asking about.
Website activity: When applicable, website interactions may generate limited information such as device and browser type, pages viewed and approximate interaction information.

Website and interaction information

Information arising from use of our website may be used to operate, secure and improve the site and its content. This can include broad technical or usage information needed to understand how visitors move through pages or whether a page is functioning as expected. We do not use this policy to describe cookie-specific practices; information about cookies is addressed separately in our Cookie Policy.

Information connected to a venue request

Where needed to respond to a guest request or support their experience, we may record relevant information from a venue interaction. For example, a reservation may include preferences supplied by the guest, or a poker enquiry may include requested session details. The Gilde Dodds aims to keep information relevant to the restaurant, card lounge and face-to-face social entertainment request being considered.

02 / Purpose

How we use information

We may use personal information for practical venue, visitor-service and website purposes connected with the interaction that gave rise to it.

Enquiries

To read, respond to and follow up on a question or request a visitor has chosen to send to The Gilde Dodds.

Visits and reservations

To arrange or manage a requested restaurant reservation, including information relevant to a dining experience with food and drinks.

Card room sessions

To consider and coordinate a requested card room visit, poker table enquiry or hosted face-to-face offline poker and social entertainment session.

Site operation

We may use limited website information to maintain the website, help protect its functioning and understand whether its pages are useful to visitors. This may assist us in identifying issues, improving navigation or clarifying information about the restaurant, card lounge, events and other venue offerings. Our approach is intended to be practical and proportionate to operating a helpful, secure website.

03 / Disclosure

When information may be shared

The Gilde Dodds may share information only where it is appropriate, necessary, permitted or required in connection with the website, a visitor request or the safe operation of the venue.

Service providers

Information may be shared with service providers that assist with operating the website or responding to a reservation, question or poker session enquiry, but only as needed for those services. The information shared will depend on the assistance required and the request you have made. This policy does not identify particular suppliers, platforms or systems used by the venue.

Legal and safety circumstances

Information may be disclosed where this is required or permitted by applicable law, or where it is reasonably necessary to protect The Gilde Dodds, its visitors or the integrity of the website. Any such disclosure will depend on the circumstances and should be limited to what is appropriate for the relevant purpose.

Other services

If it is made clear that you are dealing with another organisation or service, that organisation may have privacy practices that differ from this policy. Before providing information in that setting, consider the privacy information made available by the relevant organisation or service.

04 / Care

Security and retention

Protecting information

The Gilde Dodds takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. The safeguards appropriate to a request may vary according to the way information is handled and the service involved. While we seek to handle information carefully, no method of storing or transmitting information can be guaranteed completely secure. Visitors should take care when deciding what information to include in an online enquiry or other request.

05 / Your information

Your choices and policy updates

Access, correction and concerns

You may seek access to, or correction of, personal information held about you by The Gilde Dodds, subject to applicable requirements. If you believe information may be inaccurate, incomplete or no longer relevant to the matter you raised, you may ask the venue to consider a correction. You may also raise a privacy concern about how information has been handled. Each request or concern will need to be considered in its particular context, including the information involved and any relevant requirements.

Changes to this policy

This policy may be updated from time to time to reflect changes to the website, venue interactions or information-handling practices. The current version will be made available on thegildedodds.com. Visitors with questions should use The Gilde Dodds’ confirmed published privacy contact route.